Legal
Texas Complaint & Recovery Fund Notice
Last updated March 31, 2026
Consumer complaint information. Figure: 7 TAC §80.200(b)
Filing a complaint
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT www.sml.texas.gov. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
Recovery fund
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT www.sml.texas.gov.
Texas Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201, Austin, Texas 78705
Toll-free consumer hotline: 1-877-276-5550
www.sml.texas.gov
Contact
Questions about this document? Email Phil@InvestorMortgages.net or call (949) 347-5083.
17911 Von Karman Ave, Suite 400, Irvine, CA 92614120 Vantis Dr #300, Aliso Viejo, CA 92656